ITS Service Status Report

Emergency Maintenance — Resolved

In-building Networks

Start Time: 04/18/2024 5:01 pm

Service Restored: 04/18/2024 6:45 pm

Network and WiFi will be out for the maintenance period. ITS will be rebooting a switch stack that covers the western half of the administration building.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Server Name: AB-1117E

Comments:
4/18/24, 7:45pm - Failed hardware has been replaced. Networking is restored.

4/18/24, 6:15pm - Network has been restored to most of the building. There are a few areas on the west half that remain offline. There was a hardware failure and technicians are replacing the failed hardware.

4/18/24, 5:40pm - The network maintenance is taking longer than anticipated. Technicians are working to resolve the issue. While the networking is down, wired, wireless, and phones are all down.

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