ITS Service Status Report

Scheduled Maintenance — Resolved

In-building Networks, Wireless

Start Time: 02/28/2024 11:00 pm

Maintenance Completed: 02/29/2024 12:00 am

ITS Engineering and UMnet will be performing software upgrades on the Clearpass servers supporting the WiFi infrastructure on the Ann Arbor and Dearborn campuses.

No outage is expected as a result of these upgrades due to the redundancy of the servers. Access to the MSetup and MGuest portal will be unavailable for a brief period.

All authentications will be moved to alternate servers during the upgrade process. Registered devices on MGuest that have accepted the user agreement will continue to function.

Issue Symptoms: Intermittent issues

Technical Details

Service Type: Production

Server Name: cpass-ncasdn-C1 through C4, cpass-lsadn-C1 through C4, cpass-sebdn-C1 through C3

2/29/24 @ 12:30 am - Maintenance completed.

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