ITS Service Status Report

Scheduled Maintenance — Resolved

BOMGAR Remote Support

Start Time: 09/24/2020 9:00 pm

Maintenance Completed: 09/24/2020 9:16 pm

BOMGAR Remote Support software/service will be unavailable during the OS upgrade and software update. Rep Console will update at next login.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Server Name: support.umd.umich.edu

Comments:
Due to unforeseen issue with upgrade availability, this has been rescheduled to Thursday night.

9/24/20 - Base OS and Remote Support Software updated. Rep Console Clients will update on next login.

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